Monday, September 20, 2010

Scholastic Online Ordering


Our school is now trying the online ordering for Scholastic, so I thought I'd give it a try this month.

After ordering online for Market Day for the school for more than a year now, I thought ordering for Scholastic would be just as easy. It wasn't.

Entering the classroom information was easy. Then I tried to order for one of the kids. Ugh!

I first tried on a Friday night. The server was incredibly slow, and I searched all the items and couldn't find the 3-pack of books my son wanted even listed. So I added each book individually to my cart thinking maybe when all the items were ordered together the price would go down. But, then I got a message that the server was down and to try later.

Sunday night I tried again. This time the online information seemed to be more accurate. I could click on the Firefly flyer and see the books listed in it. And this time I saw the 3-book bundle he wanted.

Then I went to order for my older son. I found the books in his Arrow flyer he wanted, but he had also brought home a flyer called "Just Right books for every reader" that wasn't listed on his classroom. So I had to search the A to Z index to find the title he had wanted.

There are two things I don't like about Scholastic, especially after having used Market Day online. First, there's no search. So I can't search for "scooby doo" and see all Scooby Doo books. You can go through a menu and search by character, but it's not as easy. And it would be really great to be able to just search for a key word in a book title, or search for an author, and see what's available.

Second, there's no quick order. Probably because each flyer is numbered separately. I love the quick order on Market Day that lets me highlight my order form and just type in the order number for each product. I can get an order done in 2 minutes or less. Scholastic took me about 15 minutes when the site was working.

I did the online ordering because the teachers said the classroom gets a free book for every online order. But, honestly, filling in the paper slip and writing the check was actually much quicker.

We're busy moms. Any chance we have to speed things up we appreciate. I hope Scholastic revises their website soon to allow quick ordering.

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